Why do my range igniters keep clicking after the burner lights?

Continuous clicking usually means moisture or food residue around the igniter, a misaligned burner cap, or a failing spark module or switch. If drying the burner area doesn't stop it, a technician can test the switches and module.

My oven runs hotter or cooler than the setting. Can that be fixed?

Yes. Temperature problems usually come from a temperature sensor, a weak oven igniter or element, a worn door gasket, or the control board. We test each to find the cause instead of guessing.

Do you repair dual-fuel ranges?

Yes. We repair dual-fuel ranges from Viking, Wolf and Thermador, testing the gas cooktop and electric oven systems separately so we can pinpoint which side has the fault.

Is it worth repairing an older Viking range?

Often, yes. Older Viking ranges have solid frames and oven cavities, and common failures like igniters, valves and hinges are replaceable. Replacement makes more sense if the cavity or frame is damaged or parts are no longer available.

Do you work on Sub-Zero appliances too?

Yes. Along with Viking, Wolf and Thermador ranges, we repair Sub-Zero refrigerators and freezers, which are often installed in the same kitchens as these ranges.

Will you need to pull the range out of the cabinets?

Sometimes. Many burner and oven repairs can be done from the front, but some valve, wiring or gas supply work requires sliding the range out. We take care to protect your cabinetry, countertops and flooring.

Range Repair | Viking

The short answer

Most range problems, including burners that won't ignite, constant clicking, uneven oven heat and error codes, trace back to a specific part such as an igniter, spark module, valve, sensor or control board, and can usually be repaired. On a high-end Viking, Wolf or Thermador range, repair almost always makes more sense than replacement unless the oven cavity, burner box or frame is badly damaged.

A professional-style range is the center of most kitchens it sits in, so when a burner won't light or the oven runs cold, cooking stops. Viking Repair Experts repairs gas, dual-fuel and electric ranges in San Jose and nearby South Bay cities, with most of our range work on Viking units. We also service Wolf and Thermador ranges, and we work in many kitchens where the range sits beside a Sub-Zero refrigerator. We are an independent repair company, not affiliated with any of these brands. This page covers the problems we fix, what we check, how the brands differ, and how a visit works.

Issues we fix

These are the symptoms homeowners most often describe when they call us about a range. If you notice a strong gas smell, turn the range off, leave the area and call your gas utility before calling for repair.

Surface burners that won't ignite, or light only after several tries
Igniters that keep clicking after the flame is lit, or click when the range is off
Weak, yellow or uneven burner flames
Oven that won't heat, heats slowly or won't hold temperature
Uneven baking, with one side or rack browning faster than the other
Broiler that doesn't come on
Convection fan that is noisy or doesn't run
Error codes, blank displays or unresponsive controls on dual-fuel and electric models
Oven door that won't close fully, has a damaged seal, or won't unlock after self-clean
Griddle or char-grill sections that don't heat evenly

Appliance technician's tool case with meters and replacement parts

What our technician checks on a professional-style range

A built-in or professional-style range has more going on than a standard freestanding unit. Our technician starts by confirming the symptom with you, then tests rather than guesses. On the cooktop, that means checking each igniter, the spark module, burner caps and heads for alignment and debris, and the gas valves for proper flow. Spill-over and cleaning moisture are common reasons igniters misbehave, so we look for that first.

In the oven, we check the bake and broil igniters or elements, the temperature sensor, the safety valve, the convection fan and motor, the door gasket and hinges, and the control board or thermostat. On dual-fuel ranges, we test the electric oven circuits separately from the gas cooktop, since each side can fail on its own. We also confirm the range is level and properly supplied with gas and power, because a supply issue can look like a part failure.

How Viking, Wolf and Thermador ranges differ in what tends to fail

Viking ranges are built with heavy sealed or open burners and a large oven cavity. On Viking units, we commonly see worn spark igniters and spark modules, sticky burner valves, oven igniters that weaken with age, and door hinges or springs that wear out on heavy doors. Many of these repairs are straightforward once the faulty part is identified.

Wolf ranges, which come from the same company that makes Sub-Zero refrigerators, are known for dual-stacked burners and the red knobs on many models. On Wolf dual-fuel units, oven issues often involve the control board, temperature sensor or convection fan, while the cooktop side tends to need igniter or spark module work.

Thermador ranges use star-shaped burners and a low-simmer feature on many models. With Thermador, we often trace problems to the spark module, the simmer cycling function, oven temperature sensors and control electronics. Across all three brands, age and cleaning habits shape what fails as much as the design does.

Tell us what your appliance is doing.

Call (464) 270-6861 Request Service

Repair or replace a high-end range?

For most premium ranges, repair is the better choice. These units are built with heavy-gauge steel, commercial-style burners and solid oven cavities that are meant to last a long time, and the parts that fail are usually replaceable components rather than the core of the appliance. Replacing a built-in range can also mean matching cutout sizes, hood clearances and gas or electrical connections, which adds work beyond the appliance itself.

Replacement starts to make sense when the oven cavity is rusted through, the burner box or frame is warped, several major parts are failing at once, or a needed part is no longer available. If we find any of those conditions, we'll explain what we see and let you decide. We don't push repairs that don't make sense.

What affects the cost of range repair

We give you a clear explanation before any work begins. Several things shape the cost of a range repair:

The fault itself: cleaning and realigning a burner is a smaller job than replacing a control board or gas valve
Parts: some components are stocked widely, while others for older or less common models take longer to source
Model type: dual-fuel ranges have both gas and electric systems, which can mean more diagnosis
Access: ranges fitted tightly into custom cabinetry or stone countertops may need extra care to pull out and reinstall safely
Number of issues: a range with several worn parts may be more efficient to address in one visit

How a range repair visit works

When you contact us, we'll ask for the brand, model and the symptoms you've noticed. A photo of the model and serial number tag, usually found behind a kick panel, inside the oven door frame or under a drip tray, helps us prepare. We schedule a visit in San Jose or your nearby city, and the technician arrives ready to diagnose.

At your home, the technician tests the range, explains what failed and why, and walks you through the repair options before starting. Many repairs are finished on the first visit. If a part has to be ordered, we tell you what's needed and schedule the return trip. Before leaving, we test the burners and oven to confirm the range is working and clean up the work area.